Arthur Street Dental | Coffs Harbour, NSW

Frequently Asked Questions (FAQs)

How can we help you?

Choosing a dentist for your family is a big decision. We want to assure you that your questions are welcome and if your question is not listed below, simply contact our surgery and our reception staff will be happy to help.


Depending on the problem to be fixed, we will at least get you out of pain on the day and may have to re-book for further treatment if required.

Dental Emergencies in Coffs Harbour

To determine if your dental emergency can be treated in one appointment, contact Arthur Street Dental and we can help you.

We know that sometimes it is difficult to make it to appointments in the middle of the day, and therefore we offer evening appointments on Thursdays. We are open until 6 pm on Thursdays and will work with you to get you an appointment that fits your schedule.

Contact Us

Contact us to book an appointment at our Coffs Harbor dental clinic. 

This is a difficult question to answer as all Emergencies are different therefore the cost will vary depending on the issue, all costs will be discussed before any treatment is commenced.

a woman looks concerned in the dental office | emergency dentist coffs harbourA dental emergency can be a traumatic experience, especially if pain is involved. We treat dental emergencies as quickly as possible, often arranging a same-day appointment. 

The purpose of an emergency dental exam is to determine the cause of pain or the problem and to diagnose the condition. When you contact our Coffs Harbour dental surgery with a toothache or other oral health issue, our team will ask a few important questions to prepare for your arrival.

In most cases, we will start by taking an x-ray of the affected tooth or area to give Dr Ward valuable information. Once he determines the problem, he will address the pain and stabilise your condition.

Common dental emergencies:

  • A broken tooth
  • A knocked-out tooth
  • A damaged or lost restoration
  • Swelling or pain

If you have a toothache or dental emergency, we encourage you to contact our surgery right away. Dental pain may worsen with time and put your oral health at risk.

Are You a New Patient?

We always welcome new patients and will treat you like family. We prioritise dental emergencies and will help you get relief and a plan to restore your oral health and smile.

a woman smiles in front of a white backdrop | dentist in coffs harbour nswWe feel passionately about providing the finest dentistry to the families of Coffs Harbour. Not only do we have a commitment to continuing education, we also seek mastery of the latest technology to constantly improve the care we provide for our patients.

Skill, experience and knowledge ensure that we provide great dentistry, but what makes our clinic truly shine is our commitment to developing long-term relationships with our patients based on trust, respect and communication. 

Welcoming Office

Since we are a private dental clinic, you can count on consistency. You will see the same familiar faces at each visit and be greeted with a warm smile. What unites us as a team is our belief that our patients are the heart of our practice and the inspiration for everything we do.

From our comfortable and modern surgery to our dedication to presenting all treatment options and respecting our patients’ choices for their smiles, we hope that you feel confident, comfortable and valued while you are with us.

You might even catch yourself enjoying your dental appointment since our team incorporates humour, joy and kindness in all we do.

We Welcome Your Call

For a truly elevated dental experience, contact Arthur Street Dental to arrange an initial exam with Dr Justin Ward. We welcome patients of all ages. 

Cosmetic Dentistry

a man smiles | cosmetic dentist coffs harbourWe take a special interest in cosmetic dentistry because it is such a gratifying experience to watch a patient feel happy with their new smile.

Your smile is an important part of who you are, and feeling self-conscious about the way you look can be limiting.

We are here to help.

At Arthur Street Dental, we offer so many cosmetic dentistry options that we are confident we can find the right one for you.

Cosmetic Dentistry Options

  • Teeth whitening
  • Bonding
  • Tooth-coloured fillings and crowns
  • Veneers
  • Orthodontics
  • Full smile reconstruction

The most important information we need is what you would like to improve, so we can give you the results you want. After all, it is your smile.

Sometimes patients are nervous about asking about cosmetic dentistry because they want to avoid the heavy sales tactics. We don’t believe in selling dentistry. Instead, we see ourselves as a resource to give you information that will help you make a choice for yourself.

We Welcome Your Call

Whether you want to make big changes or small improvements, we welcome you to contact us to arrange a consultation where you can learn more.

Our Coffs Harbour dental clinic always welcomes new patients.

Crowns and Bridges

A dental crown in Coffs Harbour has a lot of important uses across dentistry. It is a tooth cover designed to look like your natural teeth in shape and colour.

If you have a root canal treatment or trauma to your tooth, your dentist may opt to treat the tooth and restore it with a dental crown. The crown absorbs your bite impact and helps prevent fracture to the underlying tooth. This allows you to chew with confidence. In this case, a dental crown prevents you from losing the tooth.

A dental crown also tops a dental implant post and acts as your replacement tooth. A dental implant is a prosthetic tooth root that relies on a dental crown for full function and aesthetics.

A tooth crown can also conceal tooth flaws like discolouration, small chips or shape abnormalities. In some cases, it can also lessen gaps or spaces between teeth.

If you have a dental bridge, you may notice that tooth crowns on either side of this bridge have secured it to healthy neighbouring teeth.

You care for your crown through brushing, flossing and visiting your dentist on time for dental exams and teeth cleans.

Dental Crowns in Coffs Harbour

If you have a broken tooth or would like more information, we are here to help.

Dental Implants

a diagram of a dental implant | dental implants coffs harbourNot only do we offer dental implants in our Coffs Harbour dental clinic, Dr Justin Ward uses the latest technology to complete the entire procedure right here at Arthur Street Dental.

3-D Cone Beam 

To identify the ideal location for a dental implant, we use the 3-D imaging to determine the proper location based on bone density along with other considerations, such as the location of sinuses.

This gives Dr Ward valuable information to ensure a successful surgery.

Dental Implant Surgery

Once the correct spot is chosen to place your dental implant, Dr Ward will surgically place it in your bone. Dental implants are made of titanium and will actually bond with your bone and become part of the jaw structure.

While this surgery sounds serious, it is important to note that the bone does not contain nerves like a tooth, so recovery is generally well tolerated. We also use proper application of anaesthetic to ensure your comfort.

Once your surgery is complete, we allow the implant to integrate fully.

Dental Implant Crowns

Your dental implant crown will match your smile and is designed for durability. 

Ongoing Care

Once you have your dental implant, taking care of your oral health is essential. Good home care habits combined with professional cleanings and exams will protect your investment. So make sure to give our Coffs Harbour dental practice a call to continue your care after an implant procedure.

Emergency Dentistry

Depending on the dental emergency to be fixed, we will at least get you out of pain on the day and may have to rebook for further treatment if required.

Dental Emergencies in Coffs Harbour

If you are experiencing a dental emergency, contact our dental clinic to schedule an appointment with us. 

When you have a toothache, swelling or dental pain, you want answers fast. You want relief as soon as possible. We don’t blame you. Fortunately, your emergency dentist in Coffs Harbour, NSW works hard to treat painful oral health situations as quickly as possible.

Additionally, we consider any dental health issue that causes you pain or risks your oral and systemic wellness a dental emergency.

A dental emergency can mean a toothache, severe tooth sensitivity, broken teeth, broken restorations, a tooth knocked out, or soft tissue injury.

If you’re experiencing any of these or other oral health changes, we want to hear from you. Our trained dental staff can determine whether your situation is an emergency or whether it can wait.

Your wellness and well-being are always our priorities, and we will not leave you to suffer through a painful situation.

During your appointment, you can expect a compassionate team keen to relieve your pain. You can count on a gentle dentist, taking quick action to restore your oral health.

For Dental Emergencies in Coffs Harbour, We Welcome Your Call

Never hesitate to get in touch with us if you have a dental emergency or think you have a dental emergency. We want to help you feel better fast.

Extractions and Root Canal Treatment

If you have a root infection, root canal therapy is the ideal treatment. The alternative is tooth extraction.

At Arthur Street Dental, we consider a root infection a dental emergency because the infection can spread to other teeth or even to other parts of the body, compromising your oral health and overall wellness.

Symptoms of a Root Canal

In some cases, root infection is found during your exam, and there are no symptoms. Other times, especially if the infection is advanced or the tooth nerve is vital, patients notice:

  • Toothache, sometimes severe
  • Jaw pain and swelling
  • Bump on the gum

If you have one or more signs of a root infection or other oral health changes that do not improve, we urge you to contact your emergency dentist in Coffs Harbour, NSW.

Under our care, you’ll discover a gentle root canal treatment designed to ease pain and restore your tooth to health. The first step is a diagnosis, and then your dentist numbs the area needing therapy. We gently extract the root and pulp from your tooth and close it with a healing agent and transitory filling. At a future appointment, your dentist provides a permanent filling or a dental crown.

Dental Emergency Appointments in Coffs Harbour, NSW

Don’t suffer through a dental emergency—including a painful root infection in Coffs Harbour—the team at Arthur Street Dental is here for you. Contact our dental clinic to make an appointment.

Tooth extraction can conjure fear in some people, but today’s technologies—coupled with easy tooth replacement options—make having a tooth pulled easier than ever.

Reasons for a Tooth Extraction

Your dentist in Coffs Harbour may recommend extraction for a variety of reasons. In some cases, when decay or trauma to a tooth is severe, patients opt for an extraction over heroics to save the tooth as well.

Reasons you may need a tooth extraction include:

  • Severe decay or trauma
  • Problematic wisdom teeth
  • Before orthodontics like traditional or clear braces
  • Before dentures

Severe decay may result from a lack of professional dental care. To avoid this, we recommend visiting our Coffs Harbour dental clinic regularly for exams and cleans. In some cases, you can prevent trauma with proper mouthguards during sporting activities. Your dentist can help you with tooth replacement options.

Wisdom teeth come in years after adult teeth, and they may not have enough room to erupt properly. Rather than risk pain or infection, your dentist may recommend extraction of your wisdom teeth.

If your jaw is too small to accommodate your teeth, your dentist may recommend an extraction, especially before orthodontics. This helps your teeth move into straighter positions across your therapy timeline.

If you have significant tooth loss and your remaining teeth are not healthy enough to support a partial denture, your dentist may suggest full extraction and full dentures.

Tooth Extractions in Coffs Harbourn, NSW

For tooth extractions in Coffs Harbour, we welcome your call.

General Dentistry

At Arthur Street Dental we will help you with any questions you have regarding Dentures.

We don’t construct or repair dentures onsite but will refer you to a Dental Prosthetist that we liaise with to help you with any issues you may have.

Gum disease means you have infections in the tissues that support your teeth. It is a severe condition that can lead to tooth loss and even health complications, including heart health problems or a sudden stroke.

At Arthur Street Dental, we encourage preventive dentistry and an excellent at-home routine to help lower your risks for gum disease and other oral health complications like cavities.

Preventive dentistry means following the dental check-up and teeth clean programme recommended by your dentist—typically visits to our dental clinic every six months or once yearly, depending on your case.

These visits help our Coffs Harbour dentist spot gingivitis before it turns in to gum disease. In the gingivitis stage, gum disease is often reversible.

Teeth cleans may help get rid of the bacteria that may lead to gum disease as well.

Between dental clinic visits, we recommend brushing and flossing regularly to help promote healthier teeth and gums.

Gum Disease Symptoms

Symptoms of gum disease include:

  • Periodic or ongoing toothaches
  • Bleeding gums, especially when brushing or flossing
  • Longish appearance to your teeth
  • Loose teeth
  • Bad breath

If you notice one or more symptoms of gum disease—or if it’s time for your next dental check-up and teeth clean—we encourage your call to arrange a booking.

dry mouth treatment | coffs harbour nswIf you’re experiencing dry mouth, our Coffs Harbour dentists want to help.

If you suffer from dry mouth only occasionally, it is probably not cause for concern. Try drinking water to rehydrate. If it is summer or you’re sweating due to an activity, this can also lead to dry mouth. Other culprits include:

  • Feeling nervous or anxious
  • Drinking too much coffee
  • Tobacco use

If you’re experiencing dry mouth more often than usual and hydrating yourself isn’t resolving the problem, you may have an underlying condition or issue that should be addressed by a healthcare professional or your dentist.

Conditions that cause dry mouth include:

  • Xerostomia—dysfunction of the salivary glands
  • Blocked salivary gland—often called a salivary stone
  • Sjögren's Syndrome—an autoimmune disease in which the immune system attacks the cells that create tears and saliva
  • Diabetes
  • Hypertension

Our dentists find that dry mouth is not generally a cause for concern, but if the situation does not improve, it is important to seek answers. In many cases, you may find that you’re not drinking as much water or hydrating as well as you should.

Chronic dry mouth may lead to tooth decay, plaque buildup, bad breath, and difficulty speaking and swallowing.

If you're suffering from dry mouth and would like to schedule an exam, we invite you to contact our dental clinic. 

brushing my teeth | coffs harbours nswWhen it comes to brushing your teeth in Coffs Harbour, NSW, the right toothbrush can make all the difference. You want a toothbrush with bristles that are not too stiff or abrasive. You also want to brush gently in a circular motion, hitting every tooth  all the way to the gumline. This includes the backs of your teeth, too.

Our Coffs Harbour dentists suggest brushing and flossing at least twice per day—when you wake up in the morning and just before turning in for the night.

Choosing the Right Toothbrush

When you’re on the lookout for a toothbrush, the selection can be overwhelming. Our dentists in Coffs Harbour, NSW agree with the Australian Dental Association when it comes to toothbrush selection.

We suggest the following for optimal brushing results:

  • Soft bristles
  • Small head
  • Flexible neck
  • ADA seal of approval on the packaging 

You should also replace your toothbrush if you notice wear or missing bristles. Additionally, replacing your toothbrush three times per year may help reduce bacteria or the transfer of bacteria from your toothbrush to your mouth. In any case, make sure to rinse your toothbrush after each brushing.

If you would like more information, or if you’re ready to arrange a dental exam, we invite you to contact our Coffs Harbour dental clinic.

Invisible Braces

We offer both traditional orthodontics and Invisalign.

Traditional Orthodontics

a woman holds her invisalign aligner | invisalign coffs harbourTraditional orthodontics may be the best option for young patients or for adult patients who have complex bite-related issues.

Traditional orthodontics solves most alignment issues to achieve a comfortable and more attractive smile, including:

  • Overbite
  • Underbite
  • Protruding teeth
  • Crossbite
  • Irregular spacing
  • Overcrowding

We also offer early orthodontics for kids.

Two-phase treatment with early childhood braces or space maintainers can eliminate the need for extractions due to overcrowding because it addresses the issue during development. Early childhood orthodontics also shortens or eliminates the need for lengthy orthodontic treatment in the future.

Invisible Braces with Invisalign and ClearCorrect

Many older teen and adult patients prefer a discreet treatment alternative to brackets and wires. Both Invisalign and ClearCorrect use nearly invisible clear aligner trays to apply gentle pressure to teeth in order to achieve ideal alignment.

Aligner trays come in a series with each bringing you closer to your ideal smile. Wearing the aligners for most of the day (around 22 hours) will give you the best results. 

You can remove your aligners to eat and clean your teeth, making them exceptionally convenient.

Contact Arthur Street Dental located in Coffs Harbour to learn more about our orthodontic options.

Mouthguards and Nightguards

A custom mouthguard in Coffs Harbour, NSW protects smiles and allows you to enjoy athletics with less worry for your teeth and gums. Remember, it only takes one stray ball to cause injury! 

The custom-made mouthguard is made especially to fit you, so it is more comfortable to wear and therefore provides more protection for your mouth.

When a mouthguard fits the unique contours of your mouth, you don't have to worry about rubbing and irritation, and you may be better protected from sports-related injuries. Your Coffs Harbour dentist can adjust your mouthguard as well to give you the proper fit and comfort. 

The “boil and bite” mouthguard is less comfortable to wear, provides less protection, and you also need to be cautious not to burn your mouth while trying to get the mouthguard fitted.

At Arthur Street Dental, we like to provide safe and innovative solutions for our patients. We want their prosthetics and mouthguards to fit and function as intended. 

For a Custom Mouthguard in Coffs Harbour, We Welcome Your Call 

The health and safety of your smile is our top priority. If you play sports or work around dangerous equipment, we would love to fit you with a custom mouthguard to protect your smile.

If you compete in contact sports, work around dangerous or unpredictable machinery, or if you're involved in activities that could injury your teeth or gums, a custom mouthguard in Coffs Harbour may help protect your smile.

Of course, there are shop-bought mouthguards available, but they do not offer the same protection as a customised protective appliance created by your dentist. They do not adhere to the contours of your teeth and gums. This means they do not protect as well as your dentist would like. 

Additionally, an ill-fitting mouthguard can rub against your cheeks and gums and create irritation. With a custom mouthguard, you do not have to worry about these issues. 

A mouthguard that is professionally made by your dental practice will cover and protect your teeth, soft tissues, jaw, and jaw joints. This means a mouthguard helps lower your risks for soft tissue injuries, tooth loss, and damage that can require many dental appointments to repair. 

You Can Protect Your Smile with a Custom Mouthguard in Coffs Harbour, NSW

We never want your teeth or gums at risk, which is why we provide custom mouthguards made from materials we trust right here in our dental clinic. 

Our team welcomes your call. 

A mouthguard is essential for contact sports, including mild contact sports. You should also consider a custom mouthguard in Coffs Harbour if you play sports that involve a ball. A stray ball can do a lot of damage to your soft tissues, teeth and gums.

Additionally, you might consider a mouthguard if you do gymnastics or work around unpredictable and dangerous machinery. A custom mouthguard creates a buffer between incoming objects and your vulnerable teeth and gums.

Your Coffs Harbour dentist recommends a custom mouthguard for maximum protection. When we customise your appliance, it means that it fits your mouth specifically. This provides greater protection compared with something you purchased in a shop.

Sports and work-related injuries can mean ongoing dental appointments to repair the damage, and we do not want this to happen to you. We want you to enjoy your time and fitness without worrying so much about your smile as well. With a custom mouthguard, you may significantly lower your risks for injury. 

For a Custom Mouthguard in Coffs Harbour, We Welcome Your Call

If you would like to arrange a consultation for your mouthguard, or if you have questions, a friendly team member would love to chat with you. 


dental veneers in coffs harbour nswDental veneers in Coffs Harbour, NSW are thin shells that go over the fronts of your teeth to conceal tooth flaws.

These flaws include:

  • Short teeth
  • Worn teeth
  • Misshapen teeth
  • Small gaps between teeth
  • Discoloured teeth

Today’s discerning patient wants a straight smile and whiter teeth without undergoing invasive procedures or years in braces. Veneers, once believed an option available only for film stars and models, may well be the answer to a whiter smile and straighter-looking teeth for many.

The Veneers Process

The veneers process begins with an exam by one of our Coffs Harbour dentists. This evaluation may include x-rays if no current films are on file. During this exam, you are encouraged to ask questions and share any relevant medical history with your dentist.

If your dentist determines that veneers are a good solution to your discoloured or slightly crooked teeth, the next step is tooth preparation. Generally, a small portion of enamel is removed to make way for your new veneer that will match your smile and hide your tooth flaws. A final polish will give your veneers a natural look.  

Veneers in Coffs Harbour

If you would like to learn whether veneers will solve your cosmetic dental issues, we invite you to schedule an exam.

Not finding what you need?
Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.